Kspace Care
Maintenance and support,
without the in-house team.
You built it, purchased it, or deployed it — Kspace Care keeps it operational. Managed maintenance and support for your websites, applications, devices and business sites, with defined tickets and response targets.
Didn't buy it from us? Doesn't matter. Technology built or supplied by other providers is eligible after a baseline technical assessment.
Software CARE plans
For websites, web applications and SaaS platforms. Each plan covers one approved production asset, with monthly maintenance tickets for routine fixes, updates and support.
Basic
$199/month
$1,990/year — two months free
- 5 maintenance tickets / month
- 1 covered website
- 1 authorized support contact
- Uptime monitoring (1 URL)
- Monthly performance check
- First response within 2 business days
- Routine fix within 5 business days
MOST POPULAR
Plus
$399/month
$3,990/year — two months free
- 10 maintenance tickets / month
- 1 website or small application
- 2 authorized support contacts
- Uptime monitoring (up to 3 endpoints)
- Weekly performance checks
- Monthly security review & analytics summary
- First response within 1 business day
- Routine fix within 3 business days
Pro
$699/month
$6,990/year — two months free
- 15 maintenance tickets / month
- 1 approved commercial application
- 3 authorized support contacts
- Uptime monitoring (up to 5 endpoints, 1-min)
- Weekly checks + monthly analysis
- Weekly automated security + monthly review
- First response within 4 business hours
- Routine fix within 2 business days
Start today with your first payment — monthly plans continue with automatic billing from month two.
Each maintenance ticket covers up to 30 minutes of eligible routine work. Unused tickets expire at month end and don't roll over. Monitoring and monthly reports never use tickets. Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding holidays. Prices in CAD, plus HST.
Device & Site CARE
For the hardware and locations your team depends on every day.
Device CARE
from $59/device/month
5-device minimum
- Endpoint health monitoring
- Routine remote troubleshooting
- 1 ticket per 2 devices / month
- First response within 1 business day
Site CARE — Essential
from $500/site/month
per approved site
- 1 scheduled on-site visit / month (up to 90 min)
- 1 remote ticket / month
- First response within 1 business day
- Visit scheduled within 5 business days
Site CARE — Growth
from $950/site/month
per approved site
- 2 scheduled on-site visits / month (up to 90 min each)
- 2 remote tickets / month
- First response within 4 business hours
- Visit scheduled within 3 business days
How it works
STEP 1
Assessment
We review your website, application, devices or site — including technology built by someone else — and confirm what's eligible.
STEP 2
Quote
You get a clear written scope: the plan, named assets, ticket allowance, exclusions and price.
STEP 3
Activate
We provision your account, register your assets, switch on monitoring and confirm your service start date.
STEP 4
Support
File tickets in the client portal, track progress, and get monthly reports. Need more than maintenance? We quote it as pay-as-you-go work — nothing starts without your approval.
Keep your technology operational.
Book a free consultation and we'll assess what you have, recommend the right CARE plan, and give you a written quote.